Overview

SEG Level 3 Award in MOT Centre Management

The Level 3 Award in MOT Test Centre Management is a 2 day qualification and is required if you wish to run an MOT Vehicle Test Station and is a recognised qualification by DVSA.

The qualification is primarily developed for learners who wish to run an MOT Vehicle Testing Station, or who will have direct responsibility for MOT operations at the VTS in the future.

The Level 3 Award in MOT Test Centre Management qualification is a lifetime qualification, which means that it will not expire, and holders will be considered professionally competent for the rest of their lives.

There are no eligibility requirements for those who wish to undertake the Level 3 Award in MOT Test Centre Management. However, some industry knowledge and experience is recommended.

A qualified MOT Manager is eligible to become an Authorised Examiner (AE)/Authorised Examiner Designated Manager (AEDM) without any further competence assessment by DVSA as long as they meet all other requirements.

This two day course gives learners the knowledge and skills required to manage MOT Vehicle Test Centres:

• Understanding how to manage the legislative and compliance requirements of a Vehicle Test Centre
• Know how to deal with customer service problems within a Test Centre
• Understanding how to develop and supervise staff within a Test Centre
• Understanding Test Centre quality systems and quality audits

A minimum of 16 hours learning is required to complete the course and pre-course e-Learning material is sent out to each candidate beforehand. Passing a final multiple-choice exam online paper on Day 2 will complete the course. A mark of 80% or over is required to gain a pass.